Cyber Security Policy 2013 – Stay Safe Online

What the Policy Covers

• Aims to protect both public and official information systems from cyber threats (hacking, data theft, ransomware).
• Promotes cyber security awareness and training for individuals and institutions.
• Encourages use of strong security practices in businesses—both large and small.
• Supports building safe digital infrastructure (secure apps, safe networks, strong authentication).
• Not a law in itself, but serves as a guiding framework for India's cyber-defence strategy.

Key Highlights

• Emphasis on secure online behaviour: strong passwords, two-factor authentication, safe WiFi, and careful app usage.
• The nodal agency Indian Computer Emergency Response Team (CERT-In) handles cyber incident response and issues guidelines.
• National portal for reporting cyber crimes: National Cyber Crime Reporting Portal (cybercrime.gov.in).
• Helpline number 1930 for cyber-fraud and financial cyber-crime.
• Businesses are encouraged to adopt robust systems—for example, safe software development, data protection, and incident logging.
• Policy drives public and private sector collaboration in cyber defence.

Why it Matters to You

• When you shop online, bank digitally or use apps, this policy backs the safeguards that protect you.
• If you get scammed, hacked, or your data is leaked, the policy reinforces that you can take action via cyber-crime channels.
• As a business owner or someone handling data, you'll find guidance on how to protect customer data, build safe services, and respond to breaches.
• For parents and young people, it promotes safe Internet usage and awareness around privacy, phishing, and cyber bullying.

State-Wise Reporting Contacts (Examples)

(For your state, check state police website under "Cyber Crime Cell" or "Cyber-Cell Contact".)

How to Report a Cyber Incident

• Go to the National Cyber Crime Reporting Portal: cybercrime.gov.in
• Register your complaint with details (incident, date/time, screenshots, any financial loss).
• You may also call the helpline 1930 (24×7) for financial fraud or cyber-crime.
• Optionally contact your state cybercrime cell/local police. Many states list email/phone contacts on their portal.
• Keep your evidence: screenshots, links, logs, and account statements. Do not delete relevant content until instructed.

Cyber-Safety Tips You Must Know

• Use long, unique passwords and enable two-factor authentication.
• Avoid clicking unknown links, especially in email or WhatsApp.
• Install official apps only via trusted stores; avoid APKs from unknown sources.
• Keep your software, apps, and antivirus updated.
• Use secured WiFi (avoid sensitive transactions on public networks).
• Backup important files, documents and photos regularly.
• Review permissions for apps—limit access to your contacts, camera, and location.
• Log out from financial apps when done; monitor statements regularly.
• Educate children on safe online behaviour: no sharing of passwords, no chatting with strangers, and verify before clicking.
• If something feels wrong—stop, report immediately via the portal/helpline.

Frequently Asked Questions (FAQs)

Q1. I shop or bank online—how does the policy help me?

It encourages secure systems and awareness so your personal and payment info is better protected.

Q2. My social media account got hacked—does the policy cover me?

It gives you the framework of what to expect (safe systems, reporting path), but you'd still use the cybercrime portal or local police to file a complaint.

Q3. What if I get many scam or fake messages?

Report them via the National Cyber Crime Reporting Portal or helpline. The policy urges public vigilance.

Q4. Can my data be stolen via apps?

Yes—if the app is insecure. The policy urges app makers and platform owners to secure data properly.

Q5. What should small businesses do under this policy?

Adopt good cyber-hygiene: regular updates, secure passwords, data backup, minimal permissions, and safe networks.

Q6. Where can I complain if I face a cyber threat?

Use the portal cybercrime.gov.in or call helpline 1930.

Q7. Does the policy guarantee zero cyber crime?

No—no policy can fully eliminate risk, but this one strengthens prevention, detection and response capacity.

Q8. Are public WiFi networks safe under the policy?

The policy warns of careful usage—avoid sensitive transactions on open WiFi without protection.

Q9. Are there child‐safety provisions?

Yes—the policy supports awareness and safe browsing for children and protective measures for online environments.

Q10. Is my personal data covered if leaked?

Yes, in the sense that the policy supports stronger data protection norms; for legal action, you will rely on broader laws such as the IT Act.