Telecom Law 2023: New Rules on SIM, Spam Calls, OTT Apps & Internet Shutdowns

The latest enactment by the Government of India is the Telecommunications Act of 2023 which supersedes the older laws governing telephony, the internet, or SMS-based applications, and all other forms of communications which come under its ambit. This legislation empowers the government without equivocation in the control and regulations over all forms of telecommunications services, including calls, SMS, or even the internet, and goes beyond messaging applications like WhatsApp or Telegram when needed.

The act thus helps to achieve for the digital communications a better coordination, safety, and service quality, while also enabling the government at times of emergencies, wars, or national security threats to take action without delay. It also contains rules regarding telecom licences and verification of SIM cards, protection from spam calls, and fraud.

Key Highlights:

• Covers Modern Communication: Includes mobile networks, Wi-Fi, satellite, and even OTT apps like WhatsApp and Signal.
• Government Control in Emergencies: The government can take control of communication services during war, riots, or disasters.
• Strict SIM Verification: Telecom companies must verify users properly before issuing SIM cards.
• No Spam & Scams: There will be stronger action against spam calls and messages.
• Licence for Telecom Operators: Companies offering telecom services must get government authorisation.
• Security Measures: The Government can stop or block messages if they threaten national security or public safety.
• Supports 5G & Future Tech: The law makes it easier to roll out new technologies like 5G and satellite broadband.

FAQs of the Telecommunication Act, 2023

1. Can I lose access to the internet during a protest or emergency?

Yes, the government can temporarily shut down internet services in emergency situations for public safety.

2. Is spam calling or texting illegal under this law?

Yes. The law allows authorities to take action against spam and unwanted calls or messages.

3. Can the government read my messages?

Only in special situations like public emergencies or national security, and with legal permission.

4. Are my WhatsApp and Telegram chats covered under this law?

Yes, since these are communication services, they are included.

5. What if my telecom provider cheats me?

You can file a complaint. The law ensures consumer rights and service standards.

6. Can the government shut down an app?

Yes, if it’s found to harm national interest or security, or violates rules.

7. Will this law stop fake calls and fraud messages?

It aims to do so by requiring proper user verification and penalising violators.

8. Will I need to do KYC (verification) for SIM again?

Yes, strict KYC norms are enforced under this law to prevent misuse.

9. Can I complain if I receive too many marketing calls?

Yes. The law empowers you to report such calls and helps control them.

10. What happens if someone hacks a mobile network?

It’s a serious offence under the Act and leads to strong penalties or jail.

11. Is this law valid across all of India?

Yes, it applies nationwide.

12. Can small villages get better mobile networks under this law?

The law supports expanding telecom services to rural and remote areas.

13. Are internet cafés and public Wi-Fi providers covered?

Yes, they must follow certain rules, including user verification.

14. Will I be informed if the government monitors my phone?

No, not in real-time, especially if it’s for national security purposes.

15. What’s the punishment for using telecom without permission?

Using telecom spectrum or services without a licence can lead to heavy fines or jail.

16. Can I apply for a licence to run a telecom service?

Yes, but you must meet certain conditions and get approval from the government.

17. Will this law make internet services costlier?

Not necessarily. It aims to create a fair system for all service providers.

18. Can my calls be recorded without my knowledge?

Only lawfully, under specific conditions by authorised agencies.

19. Is there any help for senior citizens or disabled people in this law?

Yes, the law encourages inclusive services for all citizens.

20. Will this law change how I use mobile apps?

Maybe. Apps that offer calling or messaging will have to follow telecom rules.