Know Buyer Rights Under Sale of Goods Act, 1930.

The Sale of Goods Act, 1930 is a law that governs the sale and purchase of goods in India. It explains how a valid sale happens, what rights and duties both buyers and sellers have, and what can be done if something goes wrong with the sale. Under this Act, a sale happens when a seller transfers or agrees to transfer ownership of goods to the buyer for a price. It covers all kinds of goods—new or used—and applies to personal and business transactions.

The law protects both sides in a sale. For example, the buyer has the right to receive goods that match the description, are of good quality, and are delivered on time. On the other hand, the seller must be paid properly and can take action if the buyer refuses to accept the goods or doesn't pay. The Act also explains what happens when goods are damaged during transport or delivery, or if there's a delay or dispute.

FAQs on the Sale of Goods Act, 1930

1. I bought something online, but it was damaged. What are my rights?

You have the right to receive goods in good condition. If the product is damaged, you can ask for a replacement or refund under this law.

2. Can I return goods if they are not as described?

Yes. If the product does not match the description given at the time of sale, it is a violation. You can return it and ask for a refund or replacement.

3. The seller did not deliver the goods on time. What can I do?

You can cancel the order or ask for compensation if the delay caused you a loss, depending on the agreement.

4. I paid in advance, but the seller is not delivering the goods. What are my rights?

If you paid and didn't receive the goods, it is a breach of contract. You can take legal action to recover your money or force delivery.

5. What happens if I received less quantity than I paid for?

You can either ask the seller to deliver the remaining quantity or get a refund for the shortfall.

6. The seller sent me the wrong item. Do I have to accept it?

No. You can reject goods that are different from what you ordered.

7. Who is responsible if goods are damaged during delivery?

Usually, the seller is responsible until the goods are handed over to you, unless otherwise agreed.

8. Can I cancel a sale after placing the order?

Only if the contract allows it, or if the seller breaks the terms (e.g., delay, wrong item). Otherwise, you may not be able to cancel.

9. Do used or second-hand goods also come under this law?

Yes, as long as they are sold for a price, used goods are also covered.

10. What if I unknowingly buy stolen goods?

If the goods are stolen, the original owner can claim them. You may also be eligible to get your money back from the seller.

11. I gave an advance but changed my mind. Will I get my money back?

If the seller has not incurred any loss or started the delivery, you may get a refund. But the seller can also keep some amount if you cancel without reason.

12. The seller is denying that I paid. How can I prove it?

Always keep receipts, messages, bank transfer records, or emails as proof of payment.

13. I sold a product, but the buyer is not paying. What should I do?

You can take legal steps to recover your dues, including interest or penalties for non-payment.

14. Can I sue if I get fake goods?

Yes. Selling fake or counterfeit goods is illegal. You can take legal action under this Act and other consumer laws.

15. Are verbal sale agreements valid?

Yes, but written agreements are easier to prove. If it's a big purchase, always try to have it in writing.

16. Is there a time limit to file a case under this law?

Yes, usually within 3 years from the date of dispute or breach of contract.

17. Do I need a lawyer to file a case under this Act?

Not always. For small disputes, you can approach a consumer court without a lawyer.

18. Can I get compensation if the seller's actions caused me loss?

Yes. You can claim compensation for financial or other losses caused by faulty or delayed delivery.

19. Does this law apply to online shopping too?

Yes. Whether you buy from a shop or online, this law applies if there is a sale of goods for a price.

20. I received an item with missing parts. Is that covered?

Yes. You can ask the seller to send the missing parts or give a refund for the incomplete delivery.